Privacy Policy

At Naadesh ("we", "us", "our"), a proprietorship enterprise registered under MSME, located at 147, Haider Nagar, Malerkotla, Punjab 148023, India, we are deeply committed to safeguarding the privacy and confidentiality of our visitors and users ("you", "your"). This Privacy Policy describes how we collect, store, use, and protect your personal information when you access our website at https://www.naadesh.com and use our free Vedic astrology chat services.

1. Information We Collect

We believe in data minimization and collect only the information essential for delivering our free astrological consultation:

• Google Sign-In Information: When you sign in to Naadesh using Google authentication, Google provides us with your basic public profile information, specifically your name and email address, along with a unique identifier. We do not receive or store your Google account password.
• Astrological Query Information: During your chat consultation, you may voluntarily provide birth-related information (such as date of birth, time of birth, place of birth, and specific personal dilemmas regarding career, relationships, or health). This information is processed strictly to generate astrological calculations (such as Ascendant, Kundli, Dasha, Gochar, and Divisional charts).
• Technical and Usage Data: We automatically receive basic non-identifying server logs, such as browser type, operating system, referring URL, date and time of requests, and anonymous IP addresses for server security and bot defense.

2. No Payment or Financial Data Collection

Naadesh chat consultation is completely free of charge. We do not offer paid tiers, subscriptions, pay-per-question fees, or premium upsells. Consequently, we never ask for, collect, or process any credit card numbers, debit card details, UPI handles, bank account numbers, or billing addresses.

3. How We Use Your Information

The information we collect is utilized exclusively for the following legitimate purposes:

• Authenticating your user session and providing access to the free astrology chat interface.
• Calculating natal charts, planetary transits, dasha periods, and classical remedies tailored to your questions.
• Responding to customer support and technical inquiries directed to support@naadesh.com.
• Detecting, preventing, and addressing technical glitches, malicious automated attacks, and security vulnerabilities.
• Ensuring compliance with our Terms of Service and applicable Indian laws.

4. Data Sharing and Third-Party Disclosure

We do not sell, rent, trade, or monetize your personal information or chat logs to any third-party advertisers or data brokers under any circumstances.

Information may only be disclosed under the following narrow circumstances:

• Authentication Infrastructure: Google OAuth services to facilitate secure single sign-on.
• Legal & Regulatory Obligations: If required by applicable court order, law enforcement inquiry, or government authority pursuant to the laws of India.
• Protection of Rights: To enforce our Terms of Service and protect the rights, property, or safety of Naadesh, its users, or the public.

5. Data Security and Confidentiality

We implement industry-standard technical and organizational security controls to protect your personal data from unauthorized access, loss, misuse, or alteration. All communication between your web browser and our servers is encrypted in transit using Transport Layer Security (TLS/HTTPS).

6. Cookies and Tracking Technologies

Naadesh uses only essential technical session cookies required for maintaining your authenticated state and ensuring platform performance. We do not deploy third-party advertising trackers, cross-site behavioral tracking cookies, or commercial ad pixels.

7. Data Retention and Account Deletion

We retain your name and email address only for as long as necessary to maintain your account access and service history. You have the right to request the deletion of your account and associated chat records at any time. To request data erasure, simply send an email to support@naadesh.com with the subject line "Data Deletion Request". We will process and confirm your request within 30 days.

8. Children's Privacy

Naadesh is not intended for use by individuals under the age of 18 without parental consent. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us at support@naadesh.com, and we will take prompt steps to remove the data.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect operational or regulatory changes. Any modifications will be posted directly on this page with an updated effective date. Continued use of our website after such updates signifies your acknowledgement of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact our privacy representative:

Naadesh (Proprietorship, MSME registered)
Attn: Privacy Officer
147, Haider Nagar, Malerkotla, Punjab 148023, India
Email: support@naadesh.com